Host Paris
Faubourg (8th)
Posted 24/10/2022
Industrious is an international company with headquarters in the US, operating in the corporate real estate sector (Premium Workspaces provider). Today we are developing our European footprint under the brand names Industrious and Welkin & Meraki. With 9 locations in France, Belgium, Holland, and England our development strategy is to grow fast in these and other European countries
To strengthen the Operational Team in Paris, we are looking for our Host.
Job information

Paris Faubourg (8th)
MISSION:
You are probably the most important person in our Welkin and Meraki locations.
The reason is, you are in charge of welcoming our guests and visitors in a welcoming, smiling manner, as you may expect in a premium Hotel. A meeting with you is refreshing: kindness, hospitality, and helpfulness are your skills.
This is what we – and you – stand for.
As a key part of a Welkin & Meraki Hospitality and Reception team, you are responsible for providing a premium service to our guests and visitors. Ensuring their experience visiting our building is a lasting one. Next to the reception area in our location, we service our guests with barista coffee, tea or water, the best there is, because that is how we do things.
In the day-to-day management of our locations, you have a substantial role in managing meeting room bookings, secretarial services, and much more. In short, making sure the demands of our guests and visitors are rapidly and accurately met.
We expect that you will deliver a high-quality service to our clients with a smile, and that your voice is a colorful one on the phone. You make people smile because you make their day.
As you are a key person in our Welcoming and Hospitality team, you will work together with the Operations Manager of the location. Important that you also provide support in running the Welkin & Meraki location on a day-tot-day basis, delivering these highest standards of customer service and achievement of budgeted targets.
Individual criteria
- You have a keenness for hospitality!
- You are vibrant and love to be of service to our guests and visitors
- Experience in the Hotel sector is a plus!
- Consistently perform on a high level
- Able to communicate effectively and influence others positively
- Being service minded is key
- Capable of taking initiative - Pro-active
- Organized – able to set priorities
- Flexible
- Calm and professional at all times
- Presentable appearance
- Good knowledge of French and English, other languages are an asset
- Basic knowledge of computer programs: Word, Excel, Outlook
Main tasks
Welcoming Reception tasks among which:
- Be the perfect host for our guests and visitors!
- Opening and closing of the center, with a smile
- Telephone handling with a smile in your voice
- Enquiry handling – Reservations for our services such as restaurant, gyms, offices, meeting rooms, etc.
- Secretarial services
- Mail handling, postage and franking, faxes
- Take action & follow-up in case of technical problems
- Meeting room activities: reservation, setting up + cleaning up meeting rooms, taking care of coffee breaks
- Management by walking around: constantly taking care of the space - floor checks
Our offer
- An open-ended full-time contract with a market appropriate salary
- Working hours between 8h and 18h15 from Monday till Friday
- Training on the job
- Possibilities to grow & learn
- A team of nice and smiling colleagues, all passionate about people and hospitality!
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